Thank you - from a resident.
"I wanted to let you know how pleased I am with your maintenance crew. This morning a squirrel was hit and killed on Prairie Ronde, right in front of my house. I have in past removed them from the road and buried them, but the last time I did that I had a truck swerve toward me, to scare me I guess, so I didn't want to do that anymore.
I called the city office and left a message, to see if they would send someone to remove it. NOT EVEN 10 min later, a female worker was out there removing it!!
That was amazing, talk about excellent customer service!! I had to let you know that I have, and always will, appreciate the crew you have that maintains things. I've always had noting but pleasant experiences with the crew when they pick up my yard waste. Please thank that female employee for me and let her know that I appreciate all the work she does.
Thank you again!
-Angie
"Thank you" for your message!
City crews and staff work, everyday, to make life better for their neighbors. Since compliments never move as fast, or as far, as complaints - this means a lot! Sometimes it is the small things (or to some, seem small) that we hope makes Dowagiac a place people are proud to live.
Original source can be found here.
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